Filtering Attendee Results Outside of the User's Territory
Business admin users can configure filters when adding attendees to an event or reconciling walk-in attendees that limit the out-of-territory search results displayed to end users. The following types of filters are available for configuration:
- Only display accounts in the user’s country or the event’s country
- Only display accounts of specific object types
Filtering these accounts prevents irrelevant accounts from displaying while maintaining compliance requirements regarding HCP data restrictions across borders.
Who can use this feature?
- Browser, iPad Users
- Users require an Events Management License
- Business Admin Users, End Users
Configuring Outside of Territory Search for

To configure this feature:
-
Ensure the following features are configured:
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select the Objects tab.
-
Grant the following permissions:
Object Object Permission Object Types Fields Field Permission em_event_rule__v CRED All appropriate object types - search_outside_territory__v
- search_outside_territory_filter__v
- search_outside_territory_object_type__v
Edit -
Navigate to Admin > Configuration > Objects > em_event_rule__v > Layouts.
-
Place the following fields on the layout assigned to the attendee_fields__v object type:
- search_outside_territory__v
- search_outside_territory_filter__v
- search_outside_territory_object_type__v

To configure this feature:
-
Ensure the following features are configured:
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select the Objects tab.
-
Grant the following permissions:
Object Object Permission Object Types Fields Field Permission em_event_rule__v R All appropriate object types - search_outside_territory__v
- search_outside_territory_filter__v
- search_outside_territory_object_type__v
Read user__sys R All appropriate object types vcountry__v Read
Limiting Outside Territory Search Results as

To limit outside territory search results:
- Navigate to Events Management > Event Configuration and select the appropriate event configuration.
- Navigate to the Event Rules section.
- Create or Edit the appropriate Attendee Fields type Event Rule.
-
Populate the appropriate fields:
- search_outside_territory__v – Select this check box
- search_outside_territory_filter__v – Filters accounts by country. Select the appropriate values:
- event_country__v – Filters to only display accounts with the same country as the event
- user_country__v – Filters to only display accounts with the same country as the user
- search_outside_territory_object_type__v – Filters accounts by account__v object type. Select the appropriate account__v object types.
- Select Save.

When end users either search for attendees to add to an event, or search for accounts to reconcile a walk-in attendee to, the list of outside territory search results automatically filters based on the fields configured by the business admin on the corresponding event rule.
For example, the end user is reconciling walk-in attendees from a Congress event in France. The event rule for Congresses states only professional__v type accounts in the same country as the event display as potential matches for reconciliation. The user searches for matches for a walk-in attendee named Clint Ackerman. Clinton Ackerman, a professional in France, displays as a potential match, while Clint Ackerman, a pharmacist in France, and Clinten Ackerman, a professional in the United States, do not display to the end user as a potential match.