Using Alternative Hosts for Virtual Events
End users can designate Event Team Members as alternative hosts to start and manage virtual events with the same privileges as the event host. This enables end users to avoid rescheduling or canceling the event if the original host cannot host the event, for example, due to illness or scheduling conflicts.
Who can use this feature?
- Browser, iPad Users
- Users require Events Management and Engage licenses
- End Users
Configuring Alternative Virtual Event Hosts for

To configure this feature, ensure the following features are configured:
- Configuring Events Management – Ensure alternative hosts are licensed Events Management users
- Hosting a Virtual Event using Engage
- Configuring Engage Meeting – Ensure alternative hosts are licensed Engage users

To configure this feature:
-
Ensure the following features are configured:
- Grant the following permissions:
Object
Object Permission
Object Types
Fields
Field Permission
em_event_team_member__v
CRE
n/a
virtual_role__v Edit
em_event__v CRE n/a assigned_host__v Edit remote_meeting__v CRE n/a assigned_host__v Edit - Navigate to Admin > Configuration > Objects > em_event_team_member__v > Layouts.
- Add the virtual_role__v field to the appropriate layouts.
Designating Alternative Hosts as

When an event organizer schedules a virtual event, their corresponding em_event_team_member__v record is updated with a virtual_role__v of host__v.
If an em_event_team_member__v does not exist for the host, a corresponding record is automatically added to the event with the virtual_role__v of host__v.
To add alternative hosts to a the virtual event:
- Navigate to the appropriate em_event__v record.
- Navigate to the list of Event Team Members.
- Select alternative_host__v in the virtual_role__v picklist for all appropriate team members. The virtual_role__v picklist only displays for team members with an event_team_member_type__v field of user__v.
If an Alternative Host is also added to the event as a user attendee, the user is prioritized as an Alternative Host and is not assigned a Participant URL.
Designating Hosts as

An event organizer can schedule a virtual event on behalf of another event team member by assigning them with a virtual_role__v of host__v.
To designate a host of a virtual event:
- Navigate to the appropriate em_event__v record.
- Navigate to the list of Event Team Members.
- Select host__v in the virtual_role__v picklist for all appropriate team members. The virtual_role__v picklist only displays for team members with an event_team_member_type__v field of user__v.
- Select the Schedule Engage button in the More Actions menu on the em_event__v record.
After scheduling, the assigned host cannot be changed or removed. Alternative hosts can be added and removed.
Starting a Virtual Event as

To start a virtual event as an alternative host:
- Navigate to the appropriate em_event__v record.
- Select the Start Engage button in the More Actions menu.
If a virtual event is started by an alternative host, and the original host later joins, the original host is given the option to reclaim hosting privileges
Alternative event hosts operate virtual events with similar privileges and processes as the event host. See Hosting a Virtual Event using Engage for more information.
The following table displays the permissions and privileges available to alternative hosts as compared to the event's original host:
Functionality |
Host |
Alternative |
---|---|---|
Meeting Controls |
||
Start the virtual event |
✔ |
✔ |
Mute/unmute themselves |
✔ |
✔ |
Start/stop their video |
✔ |
✔ |
Share screen (depending on device) |
✔ |
✔ |
View participants list |
✔ |
✔ |
Chat with participants |
✔ |
✔ |
End meeting |
✔ |
✔ * |
Waiting Room, Mute on Entry, Lock Meeting |
✔ |
✔ |
Managing participants |
||
Mute or Ask to unmute participants |
✔ |
✔ |
Stop participant's video |
✔ |
✔ |
Ask participant to start video |
✔ |
✔ |
Spotlight/Pin a video |
✔ |
✔ |
Promote participant to host or alternative host |
✔ |
✘ |
Control participant Chat privileges |
✔ |
✔ |
Remove participants |
✔ |
✔ |
Rename participants |
✔ |
✔ |
Mute controls for all participants |
✔ |
✔ |
Put participants in Waiting Room |
✔ |
✔ |
Admit participants from Waiting Room |
✔ |
✔ |
*Only the meeting host can end the meeting. If an alternative host started the meeting as the host and the original host did not join, the alternative host can end the meeting. If the original host joined and reclaimed hosting privileges, only the original host can end the meeting.