Tracking Sync Activity

Sync metrics can be viewed using the sync_tracking__v object. Whenever a user syncs, a new sync_tracking__v record is created that includes the following information about the sync:

• The type of sync
• Duration
• Current progress
• Success or failure
• Date and time
• If the sync was canceled by the user
• The version of the mobile app
• Number of uploaded records
• Number of upload errors
• Number of retries
• Number of VTrans. See Sending Sync Files to Veeva for more information about VTrans.

Sync tracking does not track autosync behavior.