Tracking Sync Activity
Sync metrics can be viewed using the sync_tracking__v object. Reports can be created from this object and provided to management. Whenever a user syncs, a new sync_tracking__v record is created that includes the following information about the sync:
Sync tracking does not track autosync behavior.
|
Field |
Description |
|---|---|
|
download_processed__v |
If the data/metadata download completed without errors |
|
number_of_retries__v |
Number of times the sync was retried |
|
number_of_upload_errors__v |
Number of records that were unable to be uploaded |
|
number_of_uploads__v |
Number of uploaded records |
|
number_of_vtrans__v |
Number of VTrans. See Sending Sync Files to Veeva for more information about VTrans. |
|
refresh_mode__v |
If non-blocking sync is enabled for the user or not |
|
successful_sync__v |
If the sync was a success or failure |
|
sync_canceled__v |
If the sync was canceled by the user |
|
sync_completed_datetime__v |
The date and time at which the sync finished. May be empty if a non-blocking sync was manually restarted. |
|
sync_duration__v |
The amount of time, in seconds, for the sync to complete. Includes the time when the app is in the background and sync is paused. |
|
sync_start_datetime__v |
The date and time at which the sync started |
|
sync_type__v |
The type of sync:
|
|
upload_processed__v |
If the data upload completed without errors |
|
version__v |
The version of the mobile app |
