Medical Inquiry Fulfillment

When end users create a Medical Inquiry, a Medical Inquiry Fulfillment (MIF) record is also created and assigned to the appropriate Medical Science Liaison (MSL) so they can provide the requested information. The MSL responds to MIFs in their queue by creating a Medical Inquiry Fulfillment Response (MIFR) using the Call Report. MSLs can reassign an MIFR for additional action if necessary.

For example, an HCP has a question about an ongoing clinical trial for a possible new use for a drug for migraines. The end user creates a Medical Inquiry, captures the doctor’s signature, assigns the inquiry to the appropriate MSL, and submits the record. The assigned MSL sees the new MIF and records the details of the Medical Inquiry Fulfillment in a Call Report. End users are notified that their inquiry has been responded to and they can pass the information on to the HCP.

Who can use this feature?

  • Browser, iPad Users
  • Users do not require an additional license
  • End Users, Medical Science Liaison (MSL) Users, MSL Managers

Configuring Medical Inquiry Fulfillment for

Using Medical Inquiry Fulfillment as