Displaying Opt-Out Disclaimer Text
Opt-out disclaimer text displays when an HCP grants opt-out consent. This provides additional clarity to the account about opting out of the specified channel or line. Business admins can define this text for each consent type.
Who can use this feature?
- Browser, iPad, iPhone Users
- Users do not require an additional license
- Business Admin Users, End Users
Configuring Opt-Out Disclaimer Text for

- Ensure Configuring Consent Capture is complete.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the permission set for the appropriate user profile.
- Navigate to Objects.
- Grant the following field permissions:
Object
Fields
Field Permission
consent_type__v
opt_out_disclaimer_text__v
Edit
multichannel_consent__V
opt_out_disclaimer_text__v
Edit
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the permission set for the appropriate user profile.
- Navigate to Objects > Consent Type.
- Grant View permission for the opt_out_consent_line__v object control.
- Navigate to Admin > Configuration > Objects > Consent Type > Layouts.
- Add the opt_out_disclaimer_text__v field to the consent_type__v layouts for all object types.
- Navigate to Admin > Configuration > Objects > Multichannel Consent > Layouts.
- Add the opt_out_disclaimer_text__v to the multichannel_consent__v layouts for all object types.

- Ensure Configuring Consent Capture is complete.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the permission set for the appropriate user profile.
- Navigate to Objects.
- Grant the following field permissions:
Object
Fields
Field Permission
consent_type__v
opt_out_disclaimer_text__v
Read
multichannel_consent__V
opt_out_disclaimer_text__v
Read
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the permission set for the appropriate user profile.
- Navigate to Objects > Consent Type.
-
Grant View permission for the opt_out_consent_line__v object control.
Managing Opt-Out Disclaimer Text as

- Navigate to Business Admin > Objects > Consent Headers.
- Select the consent_header__v record related to the appropriate consent type.
- Set the consent_header_status__v field to Inactive or Staged to allow edits to the consent type.
- Select the appropriate consent_type__v record from the Consent Types dropdown section.
- Select Edit.
- Populate the opt_out_disclaimer_text__v field. The following HTML tags are supported:
- Paragraph — <p>, can set the dir attribute to rtl to ensure punctuation for right-to-left languages displays correctly
- Line break — <br>
- Bold — <b>
- Italics — <i>
- Underline — <u>
- Ordered and unordered Lists — <ol>, <ul>, and <li>
- Hyperlinks — <a>, must have the target attribute set to _blank
- Select Save.
- Navigate back to the consent_header__v record.
- Set the consent_header_status__v field to Active or Staged
- Active — displays consent channels and lines on the Consent Capture screen and prevents further editing
- Staged — hides the consent records from end users while allowing consent admins to review how the Consent Capture screen displays
Displaying Opt-Out Disclaimer Text as

When an HCP grants at least one opt-out consent, the opt-out disclaimer text displays on the consent review screen.