Supporting Engage Sandbox Releases
Engage features are available in sandbox Vault instances before production releases to allow admins to test upcoming Engage functionality.
Who can use this feature?
- Browser, CRM Desktop (Windows), iPad Users
- Users require an Engage license
- Business Admin Users
To use the Engage sandbox, create a support ticket with the list of sandbox Vault instances to link to the Engage sandbox.
To allow users to test Engage functionality, admins can assign Engage licenses to test users once the sandbox Vault instance is linked to the Engage sandbox and existing Engage groups are recreated.
Previously created meetings and groups are not available once the sandbox Vault instance is linked to the Engage sandbox. Existing Engage groups must be recreated.
When the sandbox Vault instance is linked to the Engage sandbox, existing Engage data is maintained.
Refreshing sandbox Vault instances relinks the instance to Engage production. Production Vault instances cannot be linked to the Engage sandbox.
Using the Engage Sandbox
The Engage sandbox is compatible with all attendee apps, as well as the Engage Speaker app, without additional configuration or installation. Attendees joining Engage meetings via an attendee link generated from a sandbox Vault instance linked to the Engage sandbox automatically have access to sandbox functionality. Sandbox links contain sbx as part of the URL.
If the App Store version of Vault CRM is installed, users must use the TestFlight version of the application to test sandbox functionality.
