Supporting Engage Sandbox Releases

Engage features are available in sandbox vaults before production releases to allow admins to test upcoming Engage and functionality.

Who can use this feature?

  • Browser, iPad, Windows Users
  • Users require an Engage license
  • Business Admin Users

To use the Engage Sandbox, create a support ticket with the list of CRM sandbox vaults to link to the Engage Sandbox.

To allow users to test Engage functionality, admins can assign Engage licenses to test users once the sandbox Vault is linked to the Engage Sandbox and existing Engage groups are recreated.

Previously created meetings and groups are not available once the Vault is linked to the Engage sandbox. Existing Engage groups must be recreated.

When the Vault is linked to the Engage sandbox, existing Engage data is maintained.

Refreshing sandbox vaults relinks the Vault to Engage production. Production CRM vaults cannot be linked to the Engage sandbox.

Using the Engage Sandbox

The Engage sandbox is compatible with all attendee apps, as well as the Engage Speaker App, without additional configuration or installation. Attendees joining Engage meetings via an attendee link generated from a Vault linked to the Engage sandbox automatically have access to sandbox functionality. Sandbox links contain sbx as part of the URL.

If the App Store version of CRM is installed, users must use the TestFlight version of the application to test sandbox functionality.