Completing Patient Journeys
Patient Journeys can end as patients complete the defined journey steps.
Who can use this feature?
- End Users – Browser
- Complete Patient Journeys
- Users require a Patient CRM License
Configuring Completing Patient Journeys for
End Users
To configure this feature, ensure Configuring Patient CRM is complete.
Completing Patient Journeys as
End Users
When all steps and phases within a Patient Journey are completed, the Patient Journey Association lifecycle state updates to Completed. The state indicator displays as green, and the completion date is recorded.
