About 25R3.0
This topic provides information about the Vault CRM 25R3.0 release, including important dates and release announcements.
All dates listed are subject to change.
Dates to Remember
- November 13, 2025 – Release Notes available
- November 20, 2025 – Sandbox Release
- December 4, 2025 – Production Release
The 25R3.0 Sandbox Release on November 20, 2025 and the Production Release on December 4, 2025 are using the 25R2.4 Vault platform and family version. On December 11, 2025, the 253.0.30 release will use the 25R3.0 Vault platform and family version.
Release Notes
The following items are now available:
- What's New in 25R3.0:
- Vault CRM
- Align
- Patient CRM
- User Visible and Behavior Changes for 25R3.0
- 25R3.0 Maintenance Notes
Announcements
New! AI-Generated Podcast for 25R3.0 Release Notes
We’ve added an AI-generated podcast that walks you through the highlights of the 25R3.0 release.
Give it a listen and let us know what you think using the feedback button.
Agentic AI is Coming Soon to Vault CRM
With the 25R3.0 release, Veeva AI introduces intelligent, industry-specific agents designed to help field teams work smarter, faster, and with better insights.
This release includes four agents:
- Pre-Call Agent — Helps users plan and prepare for interactions with HCPs
- Voice Agent — Converts your words into text and intelligently populates records in Vault CRM
- Free Text Agent — Proactively analyzes information entered in free text fields as it is written and flags potential compliance concerns before the information is saved
- Media Agent — Helps users quickly verify information about products and immediately access media for HCP interactions
Learn more in Veeva AI for Vault CRM.

