Confirming Product Receipt
To disburse products and create sample transactions, end users must confirm they received the products transferred to them in the expected quantities. When a user confirms sample receipt, sample receipt records are generated and the transferred products are added to the user’s calculated quantity for that sample lot. In addition, by creating a paper trail for sample shipments, sample receipt records enable users and organizations to identify lost or missing sample lots.
Who can use this feature?
- End Users — Browser
- Confirming Product Receipt
- Users do not require an additional license
Configuring Confirming Product Receipt for

To configure this feature, ensure Configuring Sample Management is complete.
Confirming Product Receipt as

To confirm pending sample receipt:
- Navigate to the Pending Sample Receipts section of the My Samples tab.
- Select the Confirm link for the appropriate sample shipments. The Confirm Receipt pop-up displays.
- Ensure the confirmed_quantity__v field is correct.
By default, the confirmed_quantity__v field is automatically populated with the expected quantity. To require users to manually input a number for confirmed_quantity__v, see Requiring Users to Manually Confirm Sample Quantities.
- Enter Confirmed Comments for notes regarding the sample shipment or discrepancies in sample quantity or type (optional).
- Select Save to confirm sample receipt.
When a user confirms sample receipt, the following automatically occurs:
- A sample_transaction__v or sample_order_transaction__v record with the object type receipt__v is created. The ownerid__v field on the transfer record is set to the user confirming receipt.
- The corresponding sample lot is added to the user’s list of active Sample Lots. By default when a new sample lot is transferred to the user, it is automatically marked as active. This is determined by the enable_receipt_activation__v Veeva Setting, which is enabled as part of Configuring Sample Management.
- On the sample_transaction__v or sample_order_transaction__v transfer record the user is confirming, the received__v check box is selected and the discrepancy__v formula field calculates the difference between the quantity__v and confirmed_quantity__v fields. If the confirmed quantity does not match the expected quantity for the shipment, a discrepancy is recorded.
If the receipt is created through data load or integration with an external system, the ref_transaction_id__v field is not populated