Creating and Managing Account Profiling Templates
Account Profiling offers organizations a streamlined way to collect account profile data from the field, by allowing users to mass update account profile information using a familiar, spreadsheet-like interface. The benefits of mass entry through Account Profiles include:
- Business admin control and flexibility
- Improved data quality
- Increased efficiency
- Real-time data updates
- Simplified data collection
By implementing Account Profiles, organizations can enhance the efficiency and accuracy of capturing data for customer segmentation, leading to more effective sales and marketing strategies.
Business admins create and publish Account Profiling templates. End users access Account Profiling sheets based on these templates to enter account information.
Who can use this feature?
- Business Admin Users (Browser)
- Creating Account Profiling Templates
- Copying Account Profiling Templates
- Publishing Account Profiling Templates
- Viewing the Status of Account Profiling Sheets
- Users do not require an additional license
Configuring Account Profiling for

To configure this feature:
- Ensure Configuring Accounts is complete.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select the Objects tab.
- Grant the following permissions:
Object Object Permission Object Type Fields Field Permission profiling_attribute__v
CRE
All applicable object types
- color__v
- detail_group__v
- field__v
- object__v
- product__v
- sequence__v
- type__v
Edit
profiling_template__v CRED All applicable object types All fields Edit profiling_sheet__v R All applicable object types All fields Edit - Grant View permission to the columns_section__v section control on the profiling_template__v object.
- Navigate to Admin > Configuration > Objects > profiling_template__v.
- Add the columns_section__v section control to the appropriate layout on the profiling_template__v object.
- Add the profiling_sheets__v related object control as a section on the profiling_template__v layout.
- Select the Prevent record creation option on the profiling_sheets__v related object control.
- Select Edit Default Columns in the Profiling Sheet section of the layout to specify which columns should display. Business admins can view this information to track the status of a profiling sheet.
- Add the Account Types field control to the appropriate layout on the profiling_template__v object.

Business admins on the Browser platform can design templates for Account Profiling sheets. The business admin can define the columns that display, specify whether the fields are editable or read-only, and select colors for different types of information. They can also save time by copying an existing Account Profiling template.
Creating Account Profiling Templates
To create an Account Profiling template:
- Navigate to Business Admin > Objects > profiling_template__v.
- Select Create. A template record is created in the Draft lifecycle state.
- Enter a Template Name.
- Select a Due Date.
- Enter any of the following optional information:
- Country - The country to which the profiling information is visible
- User Type - The User Type to which the profiling information is visible
- Product - Only users with access to this product in My Setup will have access to this profiling template
- Description - A short description of the profiling template
- Instructions - Rich text that displays as instructions for end users
- Select one or more account types from the Account Types picklist.
- Select the columns to include in the Account Profile sheet.
The Account Name is visible by default, and cannot be removed or edited.
For each column, select the following:
- Object
- Field
- Type (Read-Only or Editable)
- Section Color
To re-order columns, drag and drop them in the desired order.
Fields can be selected from the following objects:
- account__v
- address__v
- tsf__v
- product_metric__v
- dynamic_attribute__v
The following fields are not supported:
- All Vault platform system fields (ending with _sys)
- Vault CRM system fields
- created_by__v
- created_date__v
- modified_by__v
- modified_date__v
- legacy_crm_id__v
- The following field types:
- Picklist where Allow user to select multiple values = TRUE
- Object
- Long Text
- Rich Text
- Attachment
- All DCR-enabled fields
- Select Save.
Account Profiling templates have the following lifecycle states:
- Draft - Default state for new templates. If an In Progress template is recalled, it reverts to Draft status.
- In Progress - Selecting the Publish action moves a template from Draft to an In Progress state, making the template available to end users
- Closed - Selecting the Close action moves a template from an In Progress to a Closed state. Closed templates are not available for end users.
Copying Account Profiling Templates
Business admins can save time by copying and modifying an existing template. To do so, select a template and then select Copy Record from the All Actions menu.
Publishing Account Profiling Templates
End users can only access profiling sheets for Published templates.
To publish a template:
- Navigate to Business Admin > Objects > profiling_template__v.
- Select the Actions button next to an Account Profiling template record.
- Select Publish.
Viewing the Status of Account Profiling Sheets
Business admins can view the Profiling Sheet section of the Profiling Template record to track each user's progress toward completion. The Number of Changes column shows how many changes were made by the user. The Profiling Sheet Status column shows the current status of the profiling sheet.
The Profiling Sheet status information is for tracking purposes only. Business admins should not edit profiling sheet data using the related list.