To configure this feature:

1. Ensure Configuring Accounts is complete.
2. Add the appropriate related lists to the desired Account layouts. For layouts on the Account object, use related lists with the (Accounts) suffix. For example, Call Expenses (Accounts).

   The table below provides guidelines for which related list is appropriate to display on account detail pages.

   Related List	Account
   Calls
   Call Discussions
   Call Key Messages
   Call Samples
   Call Expenses

To view a related list on the account detail page, select the appropriate account, then select the appropriate related list.

To view a record in the related list, select the record row. The corresponding record displays.

Editing Existing Calls from Call Related Lists

Users can edit existing saved calls by selecting a record’s row (mobile devices only), Name, or Call ID field from a related list.

When users edit existing calls from related lists, remove field permission to the Name and ID fields of the other objects on these related lists to avoid confusion. For example, on the Call Expenses (Individual Expenses) related list, hide the Call Expense Name field and only expose the Call field. This way, the user only has one field to drill down into and can easily select the appropriate field.