Using Targeting in Align

Align operational users can perform targeting, enabling the generation of Multi-Channel Cycle Plan (MCCP) data within Align which is then made visible to users in CRM. Targeting allows operational users to create MCCP data to identify the subset of account assignments that should be targets for a given sales cycle, setting goals specific per channel and product.

Who can use this feature?

Configuring Targeting in Align for

Viewing and Managing Cycles as

Creating Channel Templates as

Manually Adding Targets as