Sending the Campaign
Once you have created the target list and selected an email template, you can send the campaign now or schedule the campaign for later.
Who can use this feature?
- Browser Users
- Users require a Campaign Manager license
- Marketing Users
Configuring Sending Campaigns for
Marketing Users
To configure this feature, ensure Configuring Campaign Manager is complete.
Sending the Campaign Now as
Marketing Users
To send the campaign now:
-
Navigate to the appropriate campaign.
-
Select the Send Now tile. A confirmation modal displays, indicating the total number of recipients.
-
Select the Send Now button.
Scheduling the Campaign for Later as
Marketing Users
To send the email at a future date and time:
-
Navigate to the appropriate campaign.
-
Select the Schedule Send tile. The Schedule Send modal displays, indicating the current date and time along with the total number of recipients.
-
Enter a future Date and Time to send the email.
You may enter today's date as long as you enter a time after the current time.
-
Select the Schedule Send button. An Email Scheduled section displays in place of the Send Email section.
- Select the Cancel Send link to cancel the scheduled send of the campaign
- Select the Edit link to modify the scheduled date and time
The Cancel Send and Edit functions are not available within 2 hours of the scheduled date and time.
Viewing Email Processing as
Marketing Users
While emails are processing and being sent, a Campaign Performance Summary section with a Processing Emails message displays above the campaign’s Target List Summary.
- When sending a campaign now, the Processing Emails message displays immediately after Send Now is selected
- When scheduling a campaign, the Processing Emails message displays 2 hours before the Scheduled Send date and time
Once emails have been sent, a set of metrics displays in the Campaign Performance Summary section. See Monitoring Campaign Performance for more information.
