Group Meeting Permissions

Meeting groups are used to control in-meeting functionality across groups. Admins can enable certain in-meeting functionality to multiple hosts at once using the Groups functionality in the Engage Group Management. This enables more flexible configurations of Engage meeting by assigning the appropriate functionality based on the needs of each group of users.

Group settings are automatically applied to all users in that group.

To enable Group Meeting Permissions:

  1. Navigate to the CRM Setup tab collection.
  2. Navigate to the Engage Group Management tab.
  3. Edit the appropriate group.
  4. Select the appropriate Group Meeting Permissions check boxes to enable or disable functionality:

    Group Permission

    Description

    Engage Virtual Events

    Chat

    Enables the host and all attendees to chat during an Engage meeting, enabling communication without a microphone.

    Chat transcripts are not recorded.

    Private Chat

    Enables the option for the host and attendees to have private, one-to-one chats with anyone in the Engage meeting. Hosts can send private chats to attendees but if private chat is disabled, replies from attendees are public.

    Requires the Chat Group Permission.

    Hide Video Tile on Attendee's Share Screen

    When this setting is enabled, the video tile representing the active speaker does not display when a user is sharing content.

    Enter/Exit Chime

    Enables an audible chime informing everyone in the meeting when someone joins or leaves the meeting.

    Start Meeting from CRM Online

    Enables Hosting an Engage Meeting from the High Performance Call Report

    Engage Experience Ratings

    Enables Rating an Engage Experience.

    Cloud Recording Enables recording virtual events.

    Start Meeting from iPad – Allow Attendees to Share

    Enables Attendee Screen Sharing in Engage meetings on iPad.

    iPad CRM - Allow Sharing Screen Enables Host Screen Sharing on iPad in Engage meetings on iPad.
  5. Select Save.