Capturing Remote Signatures for Sample Opt-In Using Share Link and QR Code®
For convenience during remote meetings and to accommodate any restrictions on in-person meetings, users can capture signatures for sample opt-in using Share Link or QR Codes®. Capturing sample opt-in signatures enables users to remotely continue sample disbursements, even when they do not have face-to-face interactions with HCPs.
Who can use this feature?
- Business Admin Users - Browser
- End Users - iPad
- Capture a remote signature for sample opt-in
- Review a remote signature for sample opt-in
- Cancel a signature request
- HCPs - Browser
- Sign for sample opt-in
- Users require an Engage license
Configuring Remote Signatures for Sample Opt-In for
- Ensure Configuring Call Sampling is complete.
- Ensure Requiring Sample Opt-In is configured.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the permission set for the appropriate user profile.
- Navigate to Objects > Multichannel Consent.
- Grant the following permissions:
Object Object Permission Object Types Fields Field Permission multichannel_consent__v CRE sample_consent__v - signature_captured_qr_code__v
- signature_captured_share_link__v
Read
- Ensure Configuring Call Sampling is complete.
- Ensure Requiring Sample Opt-In is configured.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the permission set for the appropriate user profile.
- Navigate to Objects > Multichannel Consent.
- Grant the following permissions:
Object Object Permission Object Types Fields Field Permission multichannel_consent__v CRE sample_consent__v - signature_captured_qr_code__v
- signature_captured_share_link__v
Edit
Capturing a Remote Signature for Sample Opt-In as
To capture a remote signature for sample opt-in:
- Select the All Actions button on the Account Detail page.
- Select Sample Opt In. Alternatively, select the Sample Opt-In warning displayed on the call report.
- Select the appropriate Signature Method from the Signature Set Up screen.
- Select Next.
- Follow the prompts to complete Signature Set Up and share the link or QR Code® with the HCP.
After selecting the appropriate option, end users must remain signed into Vault CRM until HCPs provide their signature.
Signing for Sample Opt-In as
HCPs receive the link from the application chosen by the sender, or by scanning the QR Code® with their device. To provide a signature:
- Select the link or scan the QR Code® to display the signature capture screen in an internet browser. For more information on using QR Code® signature capture, see Capturing Remote Signatures for Sampling with QR Codes®.

- Review the opt-in details, consent message, and disclaimer.
- Sign in the Signature box.
- Select Accept. The signature page is locked and the signature is sent to the end user for review.
Reviewing a Remote Signature for Sample Opt-In as
After HCPs submit their signatures, a confirmation message displays to the end user.
Canceling a Signature Request as
To cancel a signature request before the HCP signs, select Cancel and then Cancel Request. Once the HCP signature is captured, end users cannot cancel a request.
The signature setup screen displays after cancellation is confirmed. A Request Expired message displays to the HCP.
The HCP cannot submit a signature for the call unless the end user selects another signature capture method or generates another QR Code®.
Considerations
Displaying a marketing banners on the signature set setup screen is not supported.

