About 25R2.2

This topic provides information about the Vault CRM 25R2.2 release, including important dates and release announcements.

All dates listed are subject to change.

Dates to Remember

  • September 4, 2025 – Release Notes available
  • September 11, 2025 – Sandbox Release
  • September 18, 2025 – Production Release

Release Notes

The following items are now available:

Announcements

Supporting iPadOS and iOS 26

Vault CRM supports the iPadOS and iOS 26 releases on iPad and iPhone devices. For iPadOS 26, Vault CRM must be used in full screen and will not support windowed mode. See Vault CRM for iOS for more information about supported iPad and iPhone devices.

Patient CRM Now Available

The 25R2.0 release introduces Patient CRM, a customer relationship management application with patient journey capabilities and a patient-centric data model to compliantly manage Protected Health Information & Personally Identifiable Information (PHI/PII) data and patient services programs on the Vault Platform.

Patient CRM:

    Enables comprehensive patient support through detailed journey tracking

    Monitors treatment progression

    Provides personalized intervention management

    Generates the generation of real-world data insights

See Patient CRM Overview for more information.

Align Now Available

Vault CRM Align simplifies the overall commercial architecture by bringing the Align capabilities into Vault CRM with a harmonized and consistent data model allowing for access to richer datasets for alignment and targeting rules. 25R2.0 features include:

  • Territory Management
  • Product Assignments
  • User Management
  • Account Assignment Rules

See Align Overview for more information.