25R2.0 Maintenance Notes

Browser

When users viewed the product segmentation section for an account, Product Metrics fields did not display. This occurred when there were more than 1000 metric configuration records and the user did not have permission to the initial set of records queried.

Browser

When users sent an Approved Email, they experienced slow performance.

Browser

Concur Sync failed when there were Standard and Custom field mappings for the same field.

Browser

When users created or edited a Cycle Plan Target, associated Cycle Plan Detail sections for migrated products did not display on the page.

iPhone

A blank screen displayed when end users selected a push notification for a new message.

iPad

The {{EventSpeaker}} token did not resolve correctly when the table was sorted by a picklist field.

Browser

When users attempted to save a Sample Inventory Order for a product with Unit of Measure (UOM) configured, an error displayed.

iPad

An error occasionally occurred when syncing a large amount of data.

iPad

When a user attempted to use the newRecord() function in a custom X-Pages report, an error occurred if the operation included a Rich Text field. 

Browser

Users were unable to data load Multichannel Consent records when the imported CSV contained unused columns. Error messages were not sent due to lack of consent and all inbound routing messages were routed to the primary users.

Browser

An error occurred when a unique field value was copied from a parent call to child calls.

Browser

The Common tab under Product Metrics displayed when all the products available to a user were associated to detail groups.

Browser

When users previewed an Approved Email template containing a {{customText}} token, the token was incorrectly rendered as "undefined" if the user did not enter text.

Browser, iPad, iPhone

When users added Product Discussions through Record Details on Unique Activities group calls, Product Discussion fields marked as unique were not hidden.

Browser

When users were configured for quantity-based sample limits but not value-based limits, an error message displayed if they attempted to add BRCs with defined sample limits to the call report.

Browser

Emails failed to send when sender email addresses contained non-ASCII characters or recipient email addresses contained incorrectly formatted domains.

Browser

Certain pull-in field types did not display properly on cycle_plan_detail__v and cycle_plan_target__v records:

• Boolean - True or false text displayed, rather than a check box
• DateTime - Raw zoned datetime values displayed, rather than formatted versions
• Email or Link - Email addresses and website links displayed as plain text, wrapped with HTML tags
• Number or Currency - Values were not localized

Browser

Users were unable to capture consent when signature capture was enabled.

Browser

Queries for Vault CRM data failed due to incomplete data in the Data Lakehouse.

Android

When an HCP opened the Samples & Materials selector in a chat thread with a CRM user, they were unable to scroll to the bottom of the list to view all Samples & Materials.

iPad

An error occurred when submitting events for approval, but the error message was not descriptive.

CRM Desktop (Windows)

An error occurred when users did not have both Create and Edit object permissions for the objects for which the templates were configured.

Browser

When a user attached a photo and added a description to an Inventory Monitoring record on an iPad, the description was not visible when viewed online. Although the attached photo displayed correctly, the description text entered on the iPad was missing.

Browser

When users with Israel (Hebrew) and Arabic locales viewed the My Schedule calendar, the work week did not display correctly as Sunday to Thursday.

iPad

When mass-add mode was enabled and a user created an order with a default Order Campaign with a linked product assortment, the order lines were not automatically added.

Browser

When users attempted to create a sample transfer, adjustment, or return for a sample product with special characters in its name, corresponding sample lots did not display for selection.

Browser

When a user created a case from an inbound email, the case was not automatically linked to the correct account record because the inbound email address did not exactly match the case used for the email address stored for the account.

Browser

When users attempted to create a new Coaching Report, a blank page displayed if the underlying Survey record had a null value in the Enable Employee Comment field.

iPad

An error occurred when users did not have Read field permission to an attachment field on the Account object.

iPad

When viewing custom X-Pages content on version 252.0.10 or newer of Vault CRM, an error occurred when using the newRecord JavaScript function to create a record containing a rich text field.

Browser

When using the Summarize data element with a Number to Text expression for a hard-coded number, values did not display in deployed content.

Browser

When users selected the Remove from Territory action for an account, the Challenge Reasons picklist incorrectly displayed all available values instead of only the specific values configured for the Remove From Territory object type.

Browser

An error occurred when users attempted to export a campaign performance report for a campaign with a large number of targets.

Browser

An error occurred when users added an attendee to an event by selecting an account name from the selection modal.

Browser

When users converted an unassigned presentation with multiple products to a new call, the resulting call record contained duplicate product details for one product while the other product was missing.

CRM Desktop (Windows)

Sometimes users were signed out of the Veeva CRM Desktop app from inactivity, even though the session should have been refreshed automatically.

Browser

When users created and saved a call that did not include samples, the License Number field did not populate.

iPad

When users tried to filter records on the Speaker tab, the filter options for Speaker Status incorrectly included inactive picklist values.

iPad

When a medical interaction created on Browser (without a mobile ID) was synced to the iPad, the audio recorded for the medical interaction was also associated with all medical interactions without a mobile ID. 

Browser

When managers without their own inventory order allocations attempted to reallocate inventory order allocations among their reporting users, they received an error and were unable to complete the action.

Browser

After a user migrated several pages and templates to Vault X-Pages Studio, the page-loading process failed and the content appeared empty.

Browser

Optimized performance to decrease the time required to save Call pages.

Browser

Users with multiple user detail records were unable to send double opt-in emails.

Browser

When users saved a call report with several new child account calls, and Auto-Populating the Call Channel was enabled, there was additional loading time before the call report was saved.

Browser

When a user navigated to an event's detail page, an error displayed in the browser's network console for the attachment__sys field, resulting in the attachments tab not displaying an accurate count of the number of records.

Browser

The Channel Interactions Actual and Channel Attainment Values fields on MC Cycle Plan Target records were calculated incorrectly.

Browser

When users converted an unassigned presentation to a call from My Schedule, and the presentation had multiple activity lines with the same product and detail group, duplicate detail products were created on the call report. This duplication resulted in an error and prevented the call from being submitted.

Browser

When users created Sample Adjustments or Transfers, the sot_sample_field_control__v field control label was not translated into their selected language.

iPad

An error occasionally occurred syncing a large amount of data.

iPhone

After creating a call from an account, an error occurred when end users selected a call channel. 

Browser

The new My Accounts workflow prioritizes fast access by immediately displaying recent accounts and the search interface. This minimizes delays and accelerates common navigation paths for field users.

iPad

The Specialty and HCP Type did not display for accounts when viewing the New Account Wizard.

Browser

Users experienced performance delays when saving calls.

Browser

Some Reference Documents for multi-product presentations were approved even after the ISI document expired in PromoMats/MedComms.

Browser

An error occurred when users attempted to generate a sign-in sheet for an event with a large number of attendees.

Browser

When an associated case request was updated to an "In progress" state in the medical vault, the corresponding medical Inquiry in the CRM vault incorrectly reverted to a "Submitted" state after initially changing to "In progress.”

iPad

The CAPPED_CALL_HISTORY_IN_DAYS Veeva Setting was ignored when syncing calls and the ANALYTIC_ACCOUNT_CAP was exceeded.

iPad

When a user viewed a call report on an iPad, the embedded X-Page reloaded every time the user scrolled the page completely out of view and then scrolled back to bring it into view again.

Browser

When users performed bulk data loads involving Address records, they experienced long load times.

Browser

Failure files of an Approved Notes job were labeled incorrectly.

Browser

When marked as read-only or required, the assign_to_comments__v and assign_to_user__v fields on the medical_inquiry_fulfillment_response__v object did not display as read-only or required on the call report.

Browser

The Sign for Details section attribute was not enforced when users accessed detail-only call reports.

Browser

When users’ access to an account was removed, call entries for the account no longer displayed in My Schedule.

Browser

When Content Groups failed to sync from PromoMats/MedComms to Vault CRM due to an error in the external ID, the error message incorrectly referred to the record ID.

Browser

After capturing consent from an account, the home page displayed instead of the account record.

Browser

When mapping country fields from PromoMats/MedComms to Vault CRM, translated picklist values from the country_cda__v picklist value set were handled incorrectly.

Browser

Users were unable to unlock events when event speakers did not reference a speaker.

CRM Desktop (Windows)

Column headers did not display when users signed in and opened a Data Grid Loader template.

Browser

When using multiple homepages, users were unable to add homepage widgets. 

Browser

Products of type detail, detail group, and detail topic did not display as inventory monitoring lines, even though the products were assigned to users through My Setup Products.

Browser

An error occurred for MCCP calculation jobs due to limited disk space.

iPad

When a user added a Documented Interest to a call while working offline, a "Required Fields Missing" error displayed in the Documented Interest text field. This error occurred even though the user had populated the field.

Browser

When a user added an attendee to a Medical Event, the newly created attendee record did not display in the Attendees related list on the event page.

Browser

When users scheduled a call or applied call cycles for an account with multiple territory records using the same address, a duplication error message displayed.

iPad

When users attempted to create an account, the country values did not display for a CRM Object Reference field mapped to the  primary_country__v field. This prevented users from creating the Account.

Browser

When a user performed a Nitro data sync, the process failed for a specific Nitro data table when the size of the data returned for that query exceeded the system's 10 MB response buffer limit. The user's device displayed zero records for the affected table. 

Browser

When a user attempted to run a report with a specific date range filter, the filter was ignored. The resulting report incorrectly included all records from the database instead of only those within the specified dates.

Browser

When a user attempted to create a target list without the required permissions, the system displayed an error dialog box that was missing the specific error message text.

Browser

When the syncoffline__v field was added to a base document type, a sync error occurred.

Browser

The Territory Specific Fields (TSF) processor job failed intermittently.

Browser

When a user selected a viewSection() link on an X-Page using Browser, the navigation failed with an internal server error. While the link worked correctly on iPad, it did not work online because the target studio_id__v existed on two different HTML Report records, causing a "Duplicate key" error during the lookup process.

Browser

When a user configured date calculations in X-Pages Studio, the system returned incorrect values. The "End of Calendar Period" function for a week returned the day before the input date instead of the proper end of the week. Additionally, the "Beginning of Calendar Period" function for a week did not respect the user's locale settings, incorrectly using Sunday as the start of the week.