What's New in Vault CRM 26R2.0

This topic provides information about the Vault CRM 26R2.0 release, including important dates and release announcements.

All dates listed are subject to change.

Dates to Remember

  • July 30, 2026 – Release Notes available
  • August 6, 2026 – Sandbox Release
  • August 20, 2026 – Production Release

Release Notes

The following items are now available:

  • What's New in Vault CRM 26R2.0 :
  • Announcements
  • Core
  • Vault AI in CRM
  • Align
  • Approved Email
  • Campaign Manager
  • Engage
  • Events Management
  • Service Center
  • User Visible and Behavior Changes (UVCs)
  • Additional Resources
  • What's New in Patient CRM 26R2.0
  • 26R2.0 Maintenance Notes
  • The 26R2.0 release includes features from the following minor releases:

    Items from the 261.4.30 weekly release are also included.

    Announcements

    Vault CRM Online Help Documentation via MCP

    Starting August 10, 2026, you can query Vault CRM online help documentation directly within AI tools like Claude Code and Gemini CLI using a Model Context Protocol (MCP) server. Querying the MCP allows you to bring trusted configuration guidance, feature details, and product behavior directly into your AI workflows. The information the MCP returns is directly grounded in official documentation and updated with each release.

    Server URLs and connection details will be published on the Vault for Developers help site on August 10, as part of the Vault for Developers 26R2.0 release note.

    Changes to Data Lakehouse Infrastructure in 26R2.0

    Data Lakehouse infrastructure is scheduled to be updated with the 26R2.0 Production Release. If your organization has enabled Data Lakehouse, please contact Veeva Product Support ahead of this release to coordinate updates to your query engine configuration and avoid disruption to your queries.

    The following specific features and functionality are affected by this update:

    • Campaign Manager Target List Builder – Building new target lists will not be available during the maintenance window.
    • Campaign Manager Performance Page – The Performance Page will not be available during the maintenance window. Data for August 20, 2026 may be calculated incorrectly; any incorrect data will be recalculated correctly the following day.
    • CLM Content Metrics – Vaults whose timezone is configured such that the Vault's midnight falls within the maintenance window will not have that day's metrics calculated until the following day.

    This update introduces modifications to the underlying S3 data storage elements, requiring adjustments to existing query engine connections. This maintenance will affect all Vaults and will take longer than a standard release.

    Timeline for Affected Regions

    • AP Region - Thursday, August 20, 2026 at 7:00 am PDT. Maintenance window duration of 2.5–3.5 hours.
    • EU and US Regions (parallel) - Thursday, August 20, 2026 starting at 9:30 am PDT. Maintenance window duration of up to 10 hours.

    Data Model Updates for Documented Interest

    Capturing Standing Requests for Medical Using Documented Interest will be updated in a future release to allow users to select multiple documented interest records, logging scientific topics discussed with an HCP within a single Call Report interface.

    To support this effort, the updated data model is now available for customers to examine and begin assessing potential updates to permissions and custom configurations, as needed. For a complete list of data model additions, see New Fields and New Objects. Data model items added to support future functionality are marked with an asterisk (*).

    X-Pages as Configuration Data

    With the 26R2.0 release, X-Page records are considered as Configuration Data, allowing for the cloning of existing X-Page records when duplicating Vault environments.

    External Calendar Event Field Removals

    The following unused fields on the external_calendar_event__v object will be removed from the Vault CRM data model with the 26R2.0 release:

    • is_online_meeting__v
    • meeting_join_url__v
    • occurrence_id__v
    • online_meeting_url__v

    To prepare for removal, any values stored in these fields are deleted with the 26R1.4 release.

    Microsoft Outlook Integration: Transition to Core System User by 26R2.2

    All new Vault CRM instances provisioned after 26R1.0 automatically use the Core System User for Microsoft Outlook integrations. If your Vault already has a Microsoft Outlook integration enabled with a customer-managed Integration User, here’s what you need to know before switching to the Core System User:

    • System users have limited field access by default. Your current configuration may need to be updated to maintain full data sync between Microsoft Outlook and My Schedule.
    • Review what will be synced. Before switching, check what is synced from Microsoft Outlook to My Schedule when using the Core System User and update your configuration as needed.

    Core

    Two threads run through Core CRM this release: expanding high-impact capabilities in the field and making daily data management and compliance easier. A redesigned Account Plan interface paired with a new Formulary Matrix gives Key Account Managers a structured view of account strategy; Commercial Insights now integrate directly into Call Reporting and provide product-dependent picklist filtering; and automated CLM Publishing from PromoMats/MedComms streamlines presentation creation.

    At the same time, data accuracy and compliance get a major boost: among other quality-of-life improvements, expanded pull-in field support is now available for Call Reporting and Order Management, Remote AOC signature capture and CDS license validation keep sampling compliant, and standardized Response Value fields simplify survey analytics. Finally, with the Patient Attribute objects moving into core Vault CRM, organizations can manage patient schemas along with other Vault CRM records without needing to configure a separate Patient CRM application.

    Across the board, this release gives teams more operational power while reducing the administrative overhead needed to drive value.

    Account Planning

    Formulary Matrix - Available on Browser

    The Formulary Matrix brings together formulary information at an account level, enabling users to quickly identify advantages or disadvantages in competitor products across various benefit plans and provide relevant product information to their accounts. Key Account Managers (KAMs) can also update and create formulary data directly from the matrix based on customer feedback to ensure data accuracy.

    Redesigned Account Plan UI - Available on Browser

    The redesigned Account Plan UI allows Key Account Managers to manage complex hierarchical data—including strategies, objectives, and action items—within a single, structured workspace, resulting in more efficient daily workflows and improved data visibility. Users can perform inline editing directly within nested tables, customize the display order of overview sections for specific accounts, and access integrated tools like the Stakeholder Navigator through a tabbed interface.

    Business Events

    EPPV and PI Business Event Tracking - Available on Browser, iPad, and iPhone

    Business Event Tracking provides a structured method for tracking Early Postmarketing Phase Vigilance (EPPV) and Package Insert (PI) visits. Field users can easily plan and document required visits, while business leaders gain visibility into coverage status across target lists to manage risk.

    Call Reporting

    Pull-in Field Support when Associating Unassigned Presentations with Calls - Available on Browser, iPad, Windows

    When users associate an unassigned presentation with a new or existing call, pull-in fields are populated on the call report to ensure all relevant information is easily available.

    Support for Multiple Expenses on Unique Activity Group Calls - Now available on Browser

    Users can now view and edit multiple expenses for unique activity group calls using the Expenses section on the call report.

    Call Sampling

    Capturing and Validating CDS License Information - Now available on Browser

    To enable users to distribute samples of controlled substances to HCPs with the appropriate credentials, business admins can populate Controlled and Dangerous Substances (CDS) license information for an account on the Browser platform. Some states require HCPs to have a CDS registration number, in addition to a DEA license number, in order to receive and prescribe controlled substances.

    CDS Status Indicator and Address Filtering - Available on Browser

    A status indicator in the Samples section of the call report displays whether the address is valid for sampling, and the Ship to Address picklist is filtered to include only valid addresses.

    Remote Signature Capture for Acknowledgement of Content - Available on iPad

    To quickly resolve overdue Acknowledgement of Contents (AOCs), users can send HCPs remote signature requests for AOC. HCPs review and sign the AOC to indicate they received BRCs. In some organizations, HCPs cannot continue to receive more samples until they acknowledge they received previously requested samples. When users send a remote AOC signature request, HCPs review the AOC details and sign remotely, resolving the overdue record. This enables users to continue sampling to the HCP without making an in-person visit in organizations where fulfillment for new sample requests is held while there are overdue AOCs.

    CLM

    CLM Publishing from PromoMats/MedComms - Available on Browser

    CLM Publishing from PromoMats/MedComms provides an efficient way to publish CLM presentations to Vault CRM. This method automatically generates presentations and their individual slides from PowerPoint, Word, and PDF source documents in the PromoMats or Medical Vault, streamlining presentation management and synchronization to Vault CRM. Content creators can edit individual slides and compare changes side-by-side in a comparison view while maintaining full publishing automation.

    Syncing and Mapping the Product Hierarchy from MedComms to Vault CRM – Available on Browser

    To maximize reporting on content and product relationships, customers can use the Product Integration and Indication Integration to synchronize the Brand, Product Family, and Indications product hierarchy from MedComms to Vault CRM.

    Assigning Viewer Permission by Default - Available on Browser

    Admins can now assign users Viewer permission for CLM as Object Model content via Default Settings for New Documents, ensuring users have access to content by default.

    Commercial Insights

    Commercial Insights - Now available on iPhone

    iPhone users can now use Commercial Insights to gather and record valuable information on industry trends and HCP sentiments and behaviors. Commercial teams can use this information to analyze market patterns and adapt their strategies based on real-world data.

    Call Reporting Entry Point for Commercial Insights - Now available on Browser and iPhone

    Browser and iPhone users can now record, modify, and manage important market insights discovered during key account or healthcare professional (HCP) interactions directly within the Call Report, providing organizations with a centralized repository of actionable market data. This streamlines field data entry, removes the need to switch modules, and ensures critical market trends remain contextually linked to historical account engagements.

    Product-Dependent Picklists for Commercial Insights - Now available on iPhone

    iPhone users can now dynamically filter picklist options on Commercial Insights based on the selected product or product-detail group, ensuring they only select picklist options relevant to the designated product line. This streamlines data entry, increases reporting accuracy during customer interactions, and ensures cleaner data for downstream analytics.

    Data Lakehouse

    Updates to the Data Lakehouse S3 Bucket Policy (Available on August 20, 2026)

    To enable better cross cloud integrations and implement improved security, all Vault CRM instances using the Data Lakehouse will be assigned to a dedicated S3 bucket. Customers who integrated with Data Lakehouse prior to the 262.0.20 release may need to update their integration. Contact Veeva Support for more information.

    General

    OpenData 2.0 Field Updates - Available on Browser

    OpenData 2.0 support is updated in Vault CRM to align with changes to OpenData standards. The updates in Vault CRM include changed picklist labels, new active values for specialties and account types, and adjustments for country-specific data restrictions across environments. These changes are automatically available (no configuration required). See Updated Fields for more information.

    Patient Attribute Objects Moving to Core Vault CRM

    Users can create and manage Patient records within core Vault CRM with synchronized parent (Account) and child (Patient Attribute) records. This allows organizations to view and manage their patient schemas directly within core Vault CRM, without requiring a configured Patient CRM application.

    Integration

    System User for Network Integration - Available on Browser

    The System User automates the authentication and permission management for integrating Veeva Network MDM and Vault CRM. This eliminates the manual overhead of maintaining dedicated integration user accounts, prevents integration failures caused by password expirations, and frees up a Vault CRM license previously reserved for integration tasks.

    View HCPs in Network Hierarchy Explorer - Available on Browser

    Users can now access Network Hierarchy Explorer directly from Account records for individual HCPs. This provides an immediate view of the account’s professional relationships and placement within a larger healthcare organization, making it quick and easy to understand where an account sits within an organization and which other HCPs they may know.

    Medical

    Vault Clinical Operations - Vault CRM Connection - Available on Browser, iPad, iPhone, and Windows

    Customers can streamline collaboration between clinical study teams and Medical Science Liaisons (MSLs) using the Vault Clinical Operations - Vault CRM Connection. This integration provides a complete view of clinician and site interactions by automatically synchronizing HCP data between Vault Clinical and Vault CRM, allowing organizations to coordinate interactions more effectively.

    Order Management

    Post-Negotiation Order Delivery Splitting - Available on Browser

    Post-Negotiation Order Delivery Splitting enables users to split large orders into several deliveries. This makes stock management easier for the pharmacy and allows them to secure high-volume discounts and rebates, while retaining control over when the products are delivered and in which quantities.

    Pull-In Fields on Orders - Now available on Browser

    Browser users can now view field values from the associated account, billing address, ship to address, order campaign, and contract records when placing an order. This can include contact information for accounts, additional information for addresses, and descriptions for order campaigns and contracts.

    Pull-In Fields on Order Lines - Now available on Browser

    Browser users can now view field values from the associated product and product information on order lines when placing an order. This can include stock levels, historic sales data, product presence, or other helpful information.

    Surveys

    New Response Value field for Question Response Records - Available on Browser

    Question Response records have a Response Value field to standardize question responses and analyze results without requiring any data cleanup. The Response Value field consolidates all Question Response records as text values in a standardized format, allowing for analysis without having to edit or reformat the original responses. For example, all date-type responses are formatted as YYYY-MM-DD.

    X-Pages

    Pre-Call Tab - Available on Browser, iPad, iPhone, and Windows

    The Pre-Call tab allows content developers to integrate AI-driven chat interfaces related to pre-call planning directly into their primary CRM workflows. Centralizing this element into a single, easily accessible tab helps enhance end users’ readiness, streamlines pre-call planning, and drives more meaningful engagements with HCPs.

    X-Pages Studio

    Pre-Call Content Type - Available on Browser

    A new pre_call__v content type is available in X-Pages Studio. Content creators can use the pre_call__v content type to integrate AI-driven chat interfaces directly into primary CRM workflows via custom X-Pages. Centralizing this element into a single, easily accessible tab helps enhance end users’ readiness, streamlines pre-call planning, and drives more meaningful engagements with HCPs.

    Vault AI in CRM

    AI capabilities expand meaningfully in this release, reaching deeper into how field teams prepare and how compliance teams review. Conversational AI (Early Adopter) revolutionizes field preparation by allowing users to research accounts, prepare for calls, and plan next activities through natural two-way voice, while a new Agentic Home Screen entry point makes that assistance easier to reach in the first place.

    Call reporting is enhanced, too: the new Agentic Call Report™ View provides a narrative, read-only view allowing reviewers to quickly confirm dictated call information on the Agentic Call Report, without needing to navigate layouts or picklists. Across all types of call reports, LLM Call now renders complex, multi-object call data as Markdown so downstream AI systems and analytics tools can easily ingest call data, helping organizations develop richer, AI-driven business insights.

    On the compliance side, Agentic Text Monitoring findings highlighted to end users are now captured on Monitored Text records for review by compliance teams, while Agentic Text Monitoring for Home Office oversight extends across a wider range of account planning and call reporting objects. These changes give compliance teams greater visibility over the increased data being generated with Vault CRM’s expanding AI capabilities.

    Conversational AI (Early Adopter) - Available on iPad and iPhone

    Conversational AI (Early Adopter) uses two-way voice and text to deliver a conversational experience for end users to research, prepare for, and document their interactions with HCPs. Using a context-aware Conversational Agent, users seamlessly obtain answers about accounts, prepare for upcoming calls, plan next activities, and route to action-oriented workflows from a single conversation.

    This experience revolutionizes field preparation by using agentic AI to synthesize complex data sources from across Vault CRM into intuitive, real-time responses, enabling users to research and plan for account interactions more quickly and thoroughly than ever before.

    Agentic Call Report™ View - Available on Browser, iPad, iPhone, and Windows

    Agentic Call Report™ View presents commercially relevant call content in a narrative, read-only format to enable fast review of the Agentic Call Report. End users and other reviewers (for example, managers) can confirm transcribed interaction details after voice dictation or recall content from previous calls without navigating through entry-mode fields.

    Enabling Agentic Call Report View is required to use Agentic Voice and Agentic Text Monitoring on the Agentic Call Report. For details, see Configuring Agentic Call Report™.

    LLM Call: Markdown Rendition for Call Reports - Available on Browser

    By converting complex, multi-object call report data into standardized Markdown, LLM Call ensures your data is formatted for immediate use by downstream AI and analytics tools. The Markdown rendition allows AI agents and analytics tools to easily ingest call data, ensuring fast processing and accurate evidence matching for deeper business insights at scale.

    Markdown renditions are automatically generated when users create call reports; additional configuration is not required.

    Agentic Home Screen - Available on iPad and iPhone

    Agentic Home Screen enables users to launch conversations with AI agents and initiate AI-enabled media searches directly from their Vault CRM home screen. This provides an intuitive conversational entry point for key AI functionality, reducing friction and accelerating AI-enabled workflows.

    Agentic Media - Now available on iPhone

    Agentic Media uses AI to help iPhone users quickly find information about products and access relevant media for HCP interactions. Through the Media AI tab, users can ask questions about their products and receive clear, concise answers with links to the relevant media where the information is found.

    Capturing Agentic Text Monitoring Findings - Available on Browser

    Compliance teams can now track the potential issues Agentic Text Monitoring highlights for end users. When Agentic Text Monitoring detects an issue, Vault CRM automatically logs the evaluated text, the agent’s reasoning, and the exact timestamp to a Monitored Text record.

    Expanded Support for Agentic Text Monitoring for Home Office - Available on Browser

    Agentic Text Monitoring for Home Office is now supported for a wider range of objects related to call reporting and account planning, resulting in comprehensive compliance oversight for key records. The agent’s powerful AI capabilities act as a force-multiplier for home office oversight by using AI to understand natural language in context, enabling fast, detailed review across Vault CRM records.

    Align

    With this release, Align enables field users to review and adjust account profiling information and product detailing priority within Territory Feedback, giving users input on account information and the order in which products should be detailed to HCPs; operations users, meanwhile, can generate Product Specialties in bulk, speeding up creation of records that store promotion eligibility.

    Detailing Priority in Territory Feedback - Available on iPad

    End Users can review and adjust product detailing priority for their products within Territory Feedback to ensure that only products detailed in the correct order count toward their goal attainment.

    Profiling During Territory Feedback - Available on iPad

    End users can view and update account profiling information, for example, access level, affinity, adoption, and potential, directly within Territory Feedback. These updates provide organizations the information they need to accurately segment accounts and set targeting goals.

    Creating Product Specialties in Bulk – Available on Browser

    Align operational users can create Product Specialties in bulk, making it easy to quickly create records storing promotion eligibility.

    Approved Email

    Sensitive messages sent through Approved Email can be kept secure. HCPs can be required to sign in before viewing the message, giving organizations a secure method for communication while tracking engagement in CRM. Additionally, support for user profile photos expands to the Windows platform, bringing a consistent and personalized experience across devices.

    Sending Secure Messages via Approved Email – Available on Browser, iPad, and iPhone

    To ensure sensitive content remains secure and is not forwarded to unauthorized recipients, end users can send Approved Emails containing secure links, requiring HCPs to sign into a customer’s My Engage Portal using VeevaID in order to view the content. This allows customers to provide a branded experience for viewing sensitive content, track HCP engagement with the content, and ensure the content is not combined with content from other organizations.

    Personalizing User Profile Photos – Now available on Windows

    End users on the Windows platform can now personalize the emails they send with information about themselves, including user profile photos.

    Campaign Manager

    Three updates in this release make campaign design and testing more precise. By transforming complex campaign logic into an intuitive, end-to-end view, the Flows tab enables marketers to visualize the sequence, timing, and relationships between campaign actions, as well as identify gaps and conflicts within the campaign; target lists become sharper with new consent-based filtering; and staged email templates can be previewed and test-sent before submission, so layout, tokens, and content are validated in context ahead of campaign activation.

    Visualizing Campaign and Journey Flows - Available on Browser

    The Flows tab enables marketers to visualize the sequence, timing, and relationships between campaign actions, as well as identify gaps and conflicts within the campaign by transforming complex campaign logic into an intuitive, end-to-end view. Marketers have the ability to export an image of the campaign flow to easily communicate the campaign plan to other team members.

    Updates to the Target List Builder - Available on Browser

    Marketing users can create more precise and efficient target lists for their campaigns by leveraging multichannel_consent__v fields in their target list filters.

    Testing Staged Content in Campaign Manager - Available on Browser

    Marketing users can preview and send test emails within Campaign Manager for staged email templates, enabling them to validate layout, token resolution, and content in context before submitting for approval.

    Engage

    Engage strengthens two areas with this release by providing a dedicated space for HCPs, and by associating the Zoom attendance information to the attendees in the call report. My Engage Portal gives HCPs a centralized, secure place to interact with your company such as viewing an inbox containing all the Approved Emails, including the secure messages, that the HCP had received from your Vault CRM. Meeting data gets cleaner too. Zoom attendance is automatically associated with the attendees on the call report with the option for the user to easily reconcile manually when needed.

    My Engage Portal - Available on Browser

    My Engage Portal is a centralized, browser-based website to facilitate secure interactions between life sciences companies and their external stakeholders. A single My Engage Portal domain is available for each Vault CRM instance, where customers manage the domain and branding for their portals.

    Attendance Reporting for Zoom Meetings - Available on Browser and iPad

    Attendance reporting for Zoom meetings is an automated process to capture attendee data from Zoom and store it in Vault CRM, enabling admins to analyze and report on metrics for Zoom meetings.

    Reconciling Zoom Meeting Attendees with Accounts and Users - Available on Browser and iPad

    To ensure Zoom meeting data is accurate for reporting, Vault CRM automatically attempts to reconcile Zoom attendees with the correct accounts and users after a meeting ends, allowing users to quickly review and manually update any attendees without an automatic match. This process saves end users time by matching data received from Zoom directly to records in Vault CRM.

    Personalizing Profile Photos in the Digital Business Card – Now available on Windows

    End users on the Windows platform can now personalize their profile photos for their associated digital business card.

    Events Management

    Managing event-related approvals just got more flexible. Standard object lifecycles are now available for speakers, venues, and vendors, giving business admins the structure to build custom approval processes for control over how event workflows run.

    New Events Management Object Lifecycles - Available on Browser

    Standard object lifecycles are now available for speakers, venues, and vendors. Business admins can use standard object lifecycles in a custom approval process that provides administrators with greater flexibility and control over their event management workflows.

    Service Center

    Reps get more ways to stay in context this release. They can start and send emails without leaving a case, view custom X-Page visualizations in the Case tab, and use the new All Active Cases view to monitor, sort, and redistribute cases across a whole team’s workload from a single place — cutting out the back-and-forth between queues and dashboards to stay on top of support.

    Starting Emails from Cases - Available on Browser

    To quickly communicate with accounts directly from active cases, Service Center Reps can start new email threads and send emails without leaving the case context.

    X-Pages in Case Tabs - Available on Browser

    X-Pages can be configured to display custom visualizations as a case tab when viewing Cases in the Service Center console. By integrating custom data visualizations, Service Center reps can view contextual or static data alongside case records, reducing context switching and streamlining case support.

    Managing All Active Cases - Available on Browser

    The All Active Cases view in Service Center allows reps to easily monitor workloads, triage incoming cases, redistribute ownership, and ensure operational coverage across a team. Reps can view, sort, and filter active cases across multiple owners directly in the All Active Cases view, rather than navigating away to individual queues or personal dashboards.

    User Visible and Behavior Changes (UVCs)

    Most new functionality requires some configuration, however users are able to use the following functionality immediately. Select the thumbnail to view a larger image.

    Account Planning

    Platform

    Description

    Before

    After

    Browser

    The Account Plan layout is redesigned to make it easier to access and manage account plan information. Selecting an Account Plan displays a tabbed interface that allows access to plan details. Microsoft record actions display as persistent buttons on the layout.

    Browser

    The Key Stakeholders section is updated with a new grid layout and functionality to make it easier to manage key stakeholders.

    Browser

    The View Hierarchy action no longer displays on the All Actions menu on an Account Plan record. It displays as a tab across the top of the navigation bar.

    n/a

    Browser

    The Stakeholder Navigator action no longer displays on the All Actions menu on an Account Plan record. It displays as a tab across the top of the navigation bar.

    n/a

    Browser

    The X-Pages section no longer displays as embedded in the page layout. X-Pages display as tabs across the top of the navigation bar.

    Browser

    If configured, Pages display as tabs across the top navigation. Sections within each Page are sections within each tab.

    n/a

    Account Management

    Platform

    Description

    Before

    After

    Browser

    The length of the restricted_products_v field on the account__v object is increased from 2,000 to 32,000 characters.

    If this field is used as a pull-in field on the call2__v object, customers must update the length of custom pull-in field. If the length of the source field and the custom field do not match, pull-in operation is not performed.

    n/a

    n/a

    Browser

    The length of the following fields is increased from 40 to 255 characters to prevent truncation:

    • dynamic_attribute_label__v (dynamic_attribute__v object)
    • attribute_label__v (dynamic_attribute_configuration__v object)

    n/a

    n/a

    Call Reporting

    Platform

    Description

    Before

    After

    iPhone

    The Call Key Messages interface now displays using the standard tray presentation. This ensures a consistent experience across the app without changing functionality.

    Windows

    To maintain cross-platform parity, the Call Report now properly displays detail sections containing hidden fields (for example, System Information) as well as empty call control sections. Additionally, empty sections—for example, Call Key Messages or CLM Details—now consistently display a "No records to display" message when no items or selectable options are available.

    n/a

    n/a

    Call Sampling

    Platform

    Description

    Before

    After

    iPad

    When Signature Capture is launched from the AOC Detail Page, the user can now only sign the AOC from which the signature option was launched. This is a change for all types of signature methods for AOC.

    n/a

    n/a

    iPad

    When Share Link is enabled, users see both open and overdue AOCs when selecting the face-to-face method. Previously, only overdue AOCs displayed.

    n/a

    n/a

    Classic Cycle Plans

    Platforms

    Description

    Before

    After

    Browser To enable users to add targets to empty plans, the Add Target button now displays for Classic Cycle Plans with no existing target records.

    General

    Platform

    Description

    Before

    After

    iPad, iPhone

    Home screen widgets are updated with new styling for a streamlined look and feel.

    My Schedule

    Platform

    Description

    Before

    After

    iPad

    Case-insensitive sorting is now applied to Account Lists, Cycle Plan Views, and Business Events on My Schedule. All affected lists now sort alphabetically regardless of capitalization, matching the behavior for Browser.

    Surveys

    Platform

    Description

    Before

    After

    Browser

    Question Response objects have a new Response Value field to standardize and analyze results without data cleanup. This field is displayed on all new Question Response responses.

    Sync

    Platform

    Description

    Before

    After

    Browser, iPad, Windows

    Users do not receive a sync error when they add an attachment to a Medical Inquiry and submit it as part of the same transaction.

    n/a

    n/a

    Vault AI

    Platform

    Description

    Before

    After

    Browser, iPad, iPhone

    The Enable Agentic Call setting is now required to use Agentic Voice and Agentic Text Monitoring for call reporting.

    n/a

    n/a

    Browser, iPad, iPhone, Windows

    The following user visible changes occur when the Enable Agentic Call setting is enabled:

    • An Agentic Call Report View toggle displays at the top of the call report
    • The Agentic Call Report View becomes the default post-transcription view (before submit) and the default for submitted or read-only calls.

    iPad, iPhone

    The AI icon is updated with a new design and styling.

    iPad

    Default salutation and input box messages are updated:

    • The initial_salutation__v Veeva Message text is updated from “Hello! How can I help you?” to “How can I help you?”
    • The ask_veeva_ai__v Veeva Message text is updated from “Ask Veeva AI” to "Ask Vault AI"

    iPad, iPhone

    When Conversational AI (Early Adopter) is enabled, the Agentic Home Screen entry point displays. Other home screen widgets display after the Agentic Home Screen entry point.

    (Available on August 20, 2026)

    iPad

    When Agentic Media is enabled, the Agentic Home Screen entry point displays. Other home screen widgets display after the Agentic Home Screen entry point.

    Align

    Platform

    Description

    Before

    After

    iPad

    End users can now create Add Target challenges in Territory Feedback without also needing to define goals for the newly added target.

    Campaign Manager

    Platform

    Description

    Before

    After

    Browser

    Email templates with a Staged status now display in the list of templates available for selection, enabling marketing users to test staged content.

    See Testing Staged Content in Campaign Manager for more information.

    Browser

    The following updates were made to the Home tab of Campaign Manager:

    • Performance summary stats now display alongside each active campaign or journey
    • The Active and Upcoming section was relabeled Active and Scheduled
    • The Drafts section was relabeled Draft
    • Status pills have updated styling to better differentiate statuses

    Browser

    Icons for campaigns and journeys throughout Campaign Manager are updated to indicate a campaign versus a journey, rather than also indicating the template used.

     

     

    Browser

    The orange Journey banner that displayed when viewing a journey is removed. Start and end dates now display next to the Journey name instead of in the orange banner.

    Browser

    Status pills throughout Campaign Manager have updated styling to better differentiate statuses

    Browser

    The default description of newly created campaigns and journeys now includes both the template name as well as whether the record is a campaign or journey.

    Browser

    The icon representing the Field Action channel was updated from a lightbulb to a compass.

    Browser

    When refreshing the page within Campaign Manager, the currently selected sub-tab is retained when the page reloads. Copying and sharing the URL from a campaign or journey now also includes the currently selected sub-tab in the URL

    n/a

    n/a

    Browser

    Improvements were made to the way various tabs and sub-tabs throughout Campaign Manager load when initially loading, adding, editing, or removing actions.

    n/a

    n/a

    Events Management

    Platform

    Description

    Before

    After

    iPad

    The Welcome page button styling is updated.

    iPad

    The Attendee Search page button styling is updated.

    iPad

    The logo and back button are fixed on the Attendee Search, Walk-In Type, Walk-In Form, and Meal Opt-In pages.

    iPad

    The Walk-In Registration Form page is updated for improved user experience:

    • Required fields are marked with a red dot before the label
    • Empty field placeholders display dynamic text
    • Single-select picklists display None until selected, when the field displays the literal text
    • Yes/No fields now render as check boxes
    • The Complete Registration button is restyled

    iPad

    The Events Signature Screen is updated for improved user experience:

    • The language selector displays in a new position in the top-right hand corner of the page
    • Disclaimer text displays in full as scrollable content within the page
    • A floating Review and Continue button snaps the view directly to the bottom if the Finish button is below the fold
    • Signature capture is inline
    • The Finish button is restyled and resized

    Service Center

    Platform

    Description

    Before

    After

    Browser

    To enable users to start emails from cases, a Communications button displays in the case console header.

    Browser

    For easy visibility to case communications, draft email activity displays in My Cases and the case header is appended with Draft when a draft email is created for the case.

    Browser

    To support anonymous cases, the Select Account button is removed from emails in Service Center.

    Browser

    The Inbound tab now includes an All Active Cases view under All Views.

    n/a

    Browser

    Business admin users with Service Center configured can now navigate to the Service Center Console when selecting a Case record via Business Admin.

    n/a

    n/a

    Additional Resources

    The following resources are available for the 26R2.0 release:

    Flightpath

    Flightpath is an educational tool where you'll find overviews and examples to walk you through how to leverage Vault CRM features and functionality. Flightpaths for the following topics will be available with the 26R2.0 Production Release:

    • Conversational AI (Early Adopter)
    • Agentic Call Report™ (updates to existing Flightpath)
    • Introduction to Commercial Insights
    • X-Pages on Account Plans

    Videos

    The following videos will be available with the 26R2.0 Production Release:

    • Conversational AI (Early Adopter)
    • Agentic Call Report™
    • Account Plans
    • Remote Signature Capture for Acknowledgement of Content
    • Post-Negotiation Delivery Splitting for Order Management

    26R2.0 Feature Enablement and Availability

    The following table provides an explanation of feature enablement and user impact.

    Vault CRM Feature Availability and Enablement

    Feature

    User
    Visible
    Change

    Configuration
    Required

    Browser

    CRM Desktop
    (Windows)

    iPad

    iPhone

    Windows

    Account Planning

    Formulary Matrix - Available on Browser

    No

    Yes

    Redesigned Account Plan UI - Available on Browser

    Yes

    No

    Business Events

    EPPV and PI Business Event Tracking - Available on Browser, iPad, and iPhone

    No

    Yes

    Call Reporting

    Pull-in Field Support when Associating Unassigned Presentations with Calls - Available on Browser, iPad, Windows

    No

    Yes

    Support for Multiple Expenses on Unique Activity Group Calls - Now available on Browser

    No

    Yes

    Call Sampling

    Capturing and Validating CDS License Information - Now available on Browser

    No

    Yes

    CDS Status Indicator and Address Filtering - Available on Browser

    No

    Yes

    Remote Signature Capture for Acknowledgement of Content - Available on iPad

    No

    Yes

    CLM

    CLM Publishing from PromoMats/MedComms - Available on Browser

    No

    Yes

    Syncing and Mapping the Product Hierarchy from MedComms to Vault CRM – Available on Browser

    No

    Yes

    Assigning Viewer Permission by Default - Available on Browser

    No

    Yes

    Commercial Insights

    Commercial Insights - Now available on iPhone

    No

    No*

    Call Reporting Entry Point for Commercial Insights - Now available on Browser and iPhone

    No

    No*

    Product-Dependent Picklists for Commercial Insights - Now available on iPhone

    No

    No*

    Integration

    System User for Network Integration - Available on Browser

    No

    Yes

    View HCPs in Network Hierarchy Explorer - Available on Browser

    No

    Yes

    Medical

    Vault Clinical Operations - Vault CRM Connection - Available on Browser, iPad, iPhone, Windows

    No

    Yes

    Order Management

    Post-Negotiation Order Delivery Splitting - Available on Browser

    No

    Yes

    Pull-In Fields on Orders - Available on Browser, iPad, Windows

    No

    No*

    Pull-In Fields on Order Lines - Available on Browser, iPad, Windows

    No

    No*

    Surveys

    New Response Value field for Question Response Records - Available on Browser

    No

    No

    X-Pages

    Pre-Call Tab - Available on Browser, iPad, iPhone, and Windows

    No

    Yes

    X-Pages Studio

    Pre-Call Content Type - Available on Browser

    No

    No

    Vault AI

    Conversational AI (Early Adopter) - Available on iPad and iPhone

    No

    Yes

    Agentic Call Report™ View - Available on Browser, iPad, iPhone, and Windows

    Yes

    Yes

    LLM Call: Markdown Rendition for Call Reports - Available on Browser

    No

    No

    Agentic Home Screen - Available on iPad and iPhone

    No

    Yes

    Agentic Media - Now available on iPhone

    No

    No*

    Capturing Agentic Text Monitoring Findings - Available on Browser

    No

    Yes

    Expanded Support for Agentic Text Monitoring for Home Office - Available on Browser

    No

    Yes

    Align

    Detailing Priority in Territory Feedback - Available on iPad

    No

    Yes

    Creating Product Specialties in Bulk – Available on Browser

    No

    Yes

    Profiling During Territory Feedback - Available on iPad

    No

    Yes

    Approved Email

    Sending Secure Messages via Approved Email – Available on Browser, iPad, and iPhone

    No

    Yes

    Personalizing User Profile Photos – Now available on Windows

    No

    No*

    Campaign Manager

    Visualizing Campaign and Journey Flows - Available on Browser

    No

    No

    Updates to the Target List Builder - Available on Browser

    No

    Yes

    Testing Staged Content in Campaign Manager - Available on Browser

    No

    Yes

    Engage

    My Engage Portal - Available on Browser

    No

    Yes

    Attendance Reporting for Zoom Meetings - Available on Browser and iPad

    No

    Yes

    Reconciling Zoom Meeting Attendees with Accounts and Users - Available on Browser and iPad

    No

    Yes

    Personalizing Profile Photos in the Digital Business Card – Now available on Windows

    No

    No*

    Events Management

    New Events Management Object Lifecycles - Available on Browser

    No

    No

    Service Center

    Starting Emails from Cases - Available on Browser

    No

    Yes

    X-Pages in Case Tabs - Available on Browser

    No

    Yes

    Managing All Active Cases - Available on Browser

    Yes

    No

    *Parity items do not typically require configuration if you are using this functionality on another platform. In some cases, VMOCs must be enabled for the added platform.

    New Objects

    The table below contains all new objects added in Vault CRM 26R2.0.

    Object Label Description  
    call2_documented_interest__v* Call Documented Interest Stores the documented interests that were selected as part of a call
    customer_message__v Customer Messages Message translations for strings displayed to customers (e.g. HCP, Speaker, Patient)
    llm_call__v LLM Call Markdown rendition of a call LLM / AI-agent consumption; one record per call2__v.
    aln_feedback_constraint_model__v* Model Feedback Constraint Defines constraints that rep-submitted feedback must adhere to.
    engage_portal__v My Engage Portal Allows for configuration and deployment of an individual My Engage Portal
    engage_portal_domain__v My Engage Portal Domain Domain settings for My Engage Portal

    *Support for future functionality

    New Fields

    The table below contains all fields added in Vault CRM 26R2.0. The fields are organized by object.

    Object Field Name Field Label Description Type
    call2_documented_interest__v* call2__v Call The call report record where the documented interest was selected Object
    call2_documented_interest__v* created_by__v Created By The user who created the record. Object
    call2_documented_interest__v* created_date__v Created Date The date the record was created. DateTime
    call2_documented_interest__v* documented_interest__v Documented Interest The documented interest record that was selected on the call report Object
    call2_documented_interest__v* global_id__sys Global ID The global ID of the record. String
    call2_documented_interest__v* id ID The ID of the record. ID
    call2_documented_interest__v* modified_by__v Last Modified By The user who last modified the record. Object
    call2_documented_interest__v* modified_date__v Last Modified Date The date the record was last modified. DateTime
    call2_documented_interest__v* link__sys Link The record's associated link. String
    call2_documented_interest__v* mobile_id__v Mobile ID System field used by mobile platforms String
    call2_documented_interest__v* name__v Name The record's name. String
    call2_documented_interest__v* status__v Status The status of the record. Picklist
    call2_documented_interest__v* vexternal_id__v Veeva External ID Used as a unique identifier for Call Documented Interest records String
    customer_message__v category__v Category Denotes a grouping of messages. Picklist
    customer_message__v created_by__v Created By The user who created the record. Object
    customer_message__v created_date__v Created Date The date the record was created. DateTime
    customer_message__v object_type__v Customer Messages Type The record's object type. Object
    customer_message__v description__v Description Description of the message's purpose. String
    customer_message__v engage_portal__v Engage Portal Specifies on which My Engage Portal this customer message will be shown. Object
    customer_message__v engage_portal_domain__v Engage Portal Domain The My Engage Portal Domain must be populated before choosing which My Engage Portal this Customer Message applies to. Object
    customer_message__v external_id__v External ID The external ID of the record. String
    customer_message__v global_id__sys Global ID The global ID of the record. String
    customer_message__v id ID The ID of the record. ID
    customer_message__v modified_by__v Last Modified By The user who last modified the record. Object
    customer_message__v modified_date__v Last Modified Date The date the record was last modified. DateTime
    customer_message__v link__sys Link The record's associated link. String
    customer_message__v language__v Message Language The language that the text is displayed in. Picklist
    customer_message__v name__v Message Name The record's name. String
    customer_message__v ownerid__v Owner The ID of the record's owner. Object
    customer_message__v status__v Status The status of the record. Picklist
    customer_message__v text__v Text The text of the message. String
    customer_message__v vexternal_id__v VExternal ID Used by Veeva to determine which messages to display in which places on My Engage Portal. Never change the value of this field. String
    html_report__v case_category_tab_visibility__v Case Category Tab Visibility Used to select case category values to control visibility of an X-Page in a case view when the matching category is selected for the case. Picklist
    llm_call__v call2__v Call One LLM Call per call; reference to call2__v. Object
    llm_call__v created_by__v Created By The user who created the record. Object
    llm_call__v created_date__v Created Date The date the record was created. DateTime
    llm_call__v global_id__sys Global ID The global ID of the record. String
    llm_call__v id ID The ID of the record. ID
    llm_call__v modified_by__v Last Modified By The user who last modified the record. Object
    llm_call__v modified_date__v Last Modified Date The date the record was last modified. DateTime
    llm_call__v link__sys Link The record's associated link. String
    llm_call__v markdown__v Markdown Single Long Text field (max 32,000 chars) holding the rendition. LongText
    llm_call__v name__v Name The record's name. String
    llm_call__v schema_version__v Schema Version Version of the LLM Call schema used to generate this record. String
    llm_call__v status__v Status The status of the record. Picklist
    aln_feedback_constraint_model__v* max_percent_hcp_target_removals__v % of HCP target removals allowed Enforces a limit on the proportion of targets that can be removed Number
    aln_feedback_constraint_model__v* created_by__v Created By The user who created the record. Object
    aln_feedback_constraint_model__v* created_date__v Created Date The date the record was created. DateTime
    aln_feedback_constraint_model__v* global_id__sys Global ID The global ID of the record. String
    aln_feedback_constraint_model__v* id ID The ID of the record. ID
    aln_feedback_constraint_model__v* modified_by__v Last Modified By The user who last modified the record. Object
    aln_feedback_constraint_model__v* modified_date__v Last Modified Date The date the record was last modified. DateTime
    aln_feedback_constraint_model__v* link__sys Link The record's associated link. String
    aln_feedback_constraint_model__v* max_number_hco_targets__v Maximum number of HCO targets Enforces a limit on the number of HCO targets Number
    aln_feedback_constraint_model__v* minimum_channel_interactions__v Minimum Channel Interactions Enforces that the plan has a minimum number of channel interactions Number
    aln_feedback_constraint_model__v* object_type__v Model Feedback Constraint Type The record's object type. Object
    aln_feedback_constraint_model__v* field_force_model__v Model Field Force The model field force to which this constraint applies Object
    aln_feedback_constraint_model__v* name__v Name The record's name. String
    aln_feedback_constraint_model__v* required_number_of_hcp_targets__v Required number of HCP targets Enforces a specific number of targets within the plan Number
    aln_feedback_constraint_model__v* status__v Status The status of the record. Picklist
    engage_portal__v company_name__v Company Display Name Contains the company display name visible to end users on My Engage Portal. String
    engage_portal__v country__v Country Informational field used to indicate the countries to which this My Engage Portal applies. Picklist
    engage_portal__v created_by__v Created By The user who created the record. Object
    engage_portal__v created_date__v Created Date The date the record was created. DateTime
    engage_portal__v enable_inbox__v Enable Inbox Determines whether the Inbox feature (including secure messaging) is enabled for users visiting a given My Engage Portal. Boolean
    engage_portal__v engage_portal_status__v Engage Portal Status Indicates whether this Engage Portal is currently live and accessible to end users. Picklist
    engage_portal__v global_id__sys Global ID The global ID of the record. String
    engage_portal__v has_undeployed_changes__v Has Undeployed Changes Indicates whether there are currently undeployed changes on this Engage Portal record. Boolean
    engage_portal__v id ID The ID of the record. ID
    engage_portal__v deployment_details__v Last Deployment Details Contains more information about the most recent deployment attempt. String
    engage_portal__v last_deployment_end_date__v Last Deployment End Date The date and time the most recent deployment attempt ended. DateTime
    engage_portal__v last_deployment_start_date__v Last Deployment Start Date The date and time the most recent deployment attempt began. DateTime
    engage_portal__v deployment_status__v Last Deployment Status Indicates the status of the most recent deployment attempt. Picklist
    engage_portal__v modified_by__v Last Modified By The user who last modified the record. Object
    engage_portal__v modified_date__v Last Modified Date The date the record was last modified. DateTime
    engage_portal__v last_successful_deployment_date__v Last Successful Deployment Date The date and time of the most recent successful deployment. DateTime
    engage_portal__v link__sys Link The record's associated link. String
    engage_portal__v engage_portal_domain__v My Engage Portal Domain Links the Engage Portal record to a specific Engage Portal Domain. Object
    engage_portal__v name__v Name Internal name of the My Engage Portal record. String
    engage_portal__v favicon__v Override Favicon File of the favicon that is displayed to the end user on My Engage Portal. If populated, this overrides the corresponding default field from the My Engage Portal Domain record. Attachment
    engage_portal__v logo__v Override Logo File of the logo that is displayed to the end user on My Engage Portal. If populated, this overrides the corresponding default field from the My Engage Portal Domain record. Attachment
    engage_portal__v secondary_theme_color__v Override Secondary Theme Color Used to specify a color used in various elements of My Engage Portal including the header, icons, etc. If populated, this overrides the corresponding default field from the My Engage Portal Domain record. String
    engage_portal__v theme_color__v Override Theme Color Used to specify a color used in various elements of My Engage Portal including the header, icons, etc. If populated, this overrides the corresponding default field from the My Engage Portal Domain record. String
    engage_portal__v privacy_policy__v Privacy Policy HTML file for the Privacy Policy shown to end users in My Engage Portal. Attachment
    engage_portal__v status__v Status The status of the record. Picklist
    engage_portal__v support_email__v Support Email Used to indicate the Support Email that an end user can contact for help with My Engage Portal. String
    engage_portal__v support_phone__v Support Phone Used to indicate the Support Phone Number that an end user can contact for help with My Engage Portal. String
    engage_portal__v terms_of_use__v Terms of Use HTML file for the Terms of Use shown to end users in My Engage Portal. Attachment
    engage_portal__v url_path__v URL Path The unique URL path for a My Engage Portal. String
    engage_portal__v display_name__v Website Display Name Contains the display name visible to end users on My Engage Portal. String
    engage_portal_domain__v created_by__v Created By The user who created the record. Object
    engage_portal_domain__v created_date__v Created Date The date the record was created. DateTime
    engage_portal_domain__v domain__v Domain Unique domain used in My Engage Portal URL. String
    engage_portal_domain__v domain_favicon__v Favicon File of the favicon that is displayed to the end user on My Engage Portal. This is a default that can optionally be overridden by a corresponding field on an individual Engage Portal record. Attachment
    engage_portal_domain__v global_id__sys Global ID The global ID of the record. String
    engage_portal_domain__v has_unpublished_changes__v Has Unpublished Changes Indicates whether there are currently unpublished changes on this Engage Portal Domain record. Boolean
    engage_portal_domain__v id ID The ID of the record. ID
    engage_portal_domain__v modified_by__v Last Modified By The user who last modified the record. Object
    engage_portal_domain__v modified_date__v Last Modified Date The date the record was last modified. DateTime
    engage_portal_domain__v last_successful_publish_date__v Last Successful Publish Date The date and time of the most recent successful publishing. DateTime
    engage_portal_domain__v link__sys Link The record's associated link. String
    engage_portal_domain__v domain_logo__v Logo File of the logo that is displayed to the end user on My Engage Portal. This is a default that can optionally be overridden by a corresponding field on an individual Engage Portal record. Attachment
    engage_portal_domain__v name__v Name The record's name. String
    engage_portal_domain__v publishing_details__v Publishing Details Contains more information about the most recent publishing attempt. String
    engage_portal_domain__v publishing_end_date__v Publishing End Date The date and time the most recent publishing attempt ended. DateTime
    engage_portal_domain__v publishing_start_date__v Publishing Start Date The date and time the most recent publishing attempt began. DateTime
    engage_portal_domain__v publishing_status__v Publishing Status Indicates the status of the most recent publishing attempt. Picklist
    engage_portal_domain__v domain_secondary_theme_color__v Secondary Theme Color Used to specify a color used in various elements of My Engage Portal including the header, icons, etc. This is a default that can optionally be overridden by a corresponding field on country-specific Engage Portal Settings records. String
    engage_portal_domain__v status__v Status The status of the record. Picklist
    engage_portal_domain__v domain_theme_color__v Theme Color Used to specify a color used in various elements of My Engage Portal including the header, icons, etc. This is a default that can optionally be overridden by a corresponding field on an individual Engage Portal record. String
    em_speaker__v state__v Lifecycle State The associated lifecycle state. Component
    em_speaker__v state_stage_id__sys Lifecycle State Stage ID References the associated lifecycle state stage. Object
    em_vendor__v state__v Lifecycle State The associated lifecycle state. Component
    em_vendor__v state_stage_id__sys Lifecycle State Stage ID References the associated lifecycle state stage. Object
    em_venue__v state__v Lifecycle State The associated lifecycle state. Component
    em_venue__v state_stage_id__sys Lifecycle State Stage ID References the associated lifecycle state stage. Object

    *Support for future functionality

    Removed Fields

    No fields were removed in Vault CRM 26R2.0.

    Updated Fields for OpenData 2.0 Support

    The following tables include all fields updated in Vault CRM 26R2.0 for OpenData 2.0 Support.

    The following picklist values are added to existing picklists.

    Picklist Name

    Picklist Value Name

    Picklist Value Label

    Country Dependencies

    hco_type_local__v homag__v Homecare Agency gb__v

    hco_type_local__v

    medpr__v

    Midwife Practitioner

    au__v, nz__v

    hco_type_local__v

    pharps__v

    Pharmacist Prescriber

    au__v, nz__v

    specialty_local__v

    inger__v

    Internal Medicine: Geriatrics

    dk__v

    specialty_local__v

    cdiet__v

    Clinical Dietetics

    kz__v

    Additional country dependencies are set for the picklist values defined below.

    Picklist Name

    Picklist Value Name

    Picklist Value Label

    Country

    hco_type_local__v

    paas__v Patient Organization al__v, bh__v, ba__v, bg__v, hr__v, cy__v, cz__v, eg__v, ee__v, gr__v, hu__v, is__v, il__v, jo__v, kw__v, lv__v, lb__v, lt__v, mt__v, md__v, me__v, mk__v, om__v, pl__v, pt__v, qa__v, ro__v, sa__v, rs__v, sk__v, si__v, tr__v, ae__v

    hco_type_local__v

    labo__v

    Laboratory

    id__v

    hco_type_local__v

    pagr__v

    Patient Group

    ie__v

    hco_type_local__v

    phar__v

    Pharmacy

    vn__v, in__v

    hcp_type_local__v

    gexpr__v

    General Practitioner (GP)

    de__v

    hcp_type_local__v

    gpern__v

    General Practitioner

    sg__v

    hcp_type_local__v

    fello__v

    Fellow

    us__v

    specialty_local__v

    endod__v

    Endodontics

    au__v

    specialty_local__v

    osruu__v

    Orthopaedic Surgery

    au__v

    specialty_local__v

    icmna__v

    Intensive Care Medicine

    in__v, tw__v

    specialty_local__v

    peend__v

    Pediatric Endocrinology

    in__v

    specialty_local__v

    pharm__v

    Pharmacy

    in__v

    specialty_local__v

    ctloi__v

    Clinical Toxicology

    ph__v

    specialty_local__v

    ccmra__v

    Critical Care Medicine

    ph__v

    specialty_local__v

    dermb__v

    Dermatopathology

    ph__v

    specialty_local__v

    diabe__v

    Diabetology

    ph__v

    specialty_local__v

    driab__v

    Diagnostic Radiology

    ph__v

    specialty_local__v

    icnat__v

    Interventional Cardiology

    ph__v

    specialty_local__v

    irnat__v

    Interventional Radiology

    ph__v

    specialty_local__v

    pdeed__v

    Pediatric Dermatology

    ph__v

    specialty_local__v

    pneeg__v

    Pediatric Neurology

    ph__v

    specialty_local__v

    roand__v

    Radiation Oncology

    ph__v

    specialty_local__v

    uorno__v

    Urology Oncology

    ph__v

    specialty_local__v

    vmaes__v

    Vascular Medicine

    ph__v

    specialty_local__v

    caaph__v

    Child and Adolescent Psychiatry

    ma__v

    specialty_local__v

    oetnp__v

    Otolaryngology (ENT)

    th__v

    specialty_local__v

    piden__v

    Pediatric Infectious Diseases

    tw__v

    The existing country dependency below is removed.

    Picklist Name

    Picklist Value Name

    Picklist Value Label

    Country Dependencies

    hco_type_local__v

    tauh__v Teaching and University Hospital us__v

    Translations for the following picklist values are updated.

    New / Update

    Picklist Name

    Picklist Value Name

    Picklist Value English Label

    Existing Picklist Value Translated Label (OpenData)

    Existing Picklist Value Translated Label (CRM)

    Updated Picklist Value Translated Label

    Language

    Language Code

    Update

    hco_type_local__v idpn__v Individual Doctor Practice Ärztliche Einzelpraxis

    Einzelarztpraxis

    Einzelpraxis

    German

    de

    Update

    hco_type_local__v

    gpso__v

    Group Practice (Shared Office)

    Ärztliche Praxisgemeinschaft

    Gemeinschaftspraxis (gemeinsames Büro)

    Praxisgemeinschaft

    German

    de

    Update

    hco_type_local__v

    gpbr__v

    Group Practice (BAG)

    Berufsausübungsgemeinschaft (BAG)

    Gruppenpraxis (BAG)

    Gemeinschaftspraxis (BAG)

    German

    de

    New

    specialty_local__v

    inger__v

    Internal Medicine: Geriatrics

    N/A

    N/A

    Intern medicin: geriatri (alderdommens sygdomme)

    Danish

    da

    New

    specialty_local__v

    cdiet__v

    Clinical Dietetics

    N/A

    N/A

    Клиническая диетология

    Russian

    ru

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    Асоциация на пациента

    Пациентска организация

    Bulgarian

    bg

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    σύλλογος ασθενή

    Σύλλογος Ασθενών

    Greek

    el

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    Sdružení pacienta

    Pacientská organizace

    Czech

    cs

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    Beteg egyesülete

    Betegszervezet

    Hungarian

    hu

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    Asociația pacientului

    Asociația pacienților

    Romanian

    ro

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    Stowarzyszenie pacjenta

    Organizacja pacjentów

    Polish

    pl

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    Associação de doente

    Associação de paciente

    Associação de Doentes

    Portuguese

    pt_PT

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    Združenie pacienta

    Pacientská organizácia

    Slovak

    sk

    Update

    hco_type_local__v

    paas__v

    Patient Organization

    N/A

    Hasta derneği

    Hasta Derneği

    Turkish

    tr

    Update

    hco_type_local__v

    phar__v

    Pharmacy

    N/A

    Dược sĩ

    Nhà thuốc

    Vietnamese

    vi

    Update

    hcp_type_local__v

    gexpr__v

    General Practitioner (GP)

    N/A

    Allgemeinmediziner (Hausarzt)

    Hausarzt

    German

    de

    Update

    specialty_local__v

    caaph__v

    Child and Adolescent Psychiatry

    N/A

    Psychiatrie de l'enfant et de l'adolescent

    Pédopsychiatrie

    French

    fr

    The following picklist values are added to the User Type picklist as Active (automatically available for selection in Vault CRM).

    New / Update

    Picklist Name

    Picklist Value Name

    Picklist Value Label

    Order

    Picklist Value Status

    New

    user_user_type__v frm__v FRM 5

    Active

    New

    user_user_type__v

    clinical__v

    Clinical

    6

    Active

    Update

    user_user_type__v

    admin__v

    Admin

    7

    Active